Documentation Specialist

Descripción de la oferta

At Cybele Software were changing the way people experience digital workspaces. With Thinfinity® Workspace, weve made it possible for anyone to access Windows applications seamlessly through their browser. Over 5,000 clients around the world rely on us, and were  eager to keep growing and delivering innovative solutions.
Were looking for a Sr Documentation Specialist whos passionate about driving excellence in technical communication and leading collaborative teams. Youll play a key role in managing and optimizing the production of high-quality documentation that bridges the gap between technical and product teams, ensuring clarity, consistency, and timely delivery.

Heres what youll work on:
Serve as a bridge between technical teams and documentation, ensuring accurate and clear communication of complex technical information.
Ensure all technical documentation is accurate, clear, and aligned with company quality standards.
Oversee the comprehensive development of a centralized Knowledge Base.
Lead and manage the Technical Writers team, ensuring efficient task allocation and adherence to deadlines.
Collaborate with cross-functional teams (development, product, support) to prioritize and define documentation requirements.
Design and supervise workflows, metrics, and tools to measure team productivity and impact.
Write, edit, and review complex technical content when needed.
Implement best practices for documentation production, keeping it up to date with new product versions or features.

About You:
You are a results-driven professional with strong leadership skills, exceptional communication abilities, and extensive technical knowledge. Youre excited about being a bridge between technical teams and users, ensuring complex solutions are effectively communicated.

What makes you a great fit:
6+ years in Technical Writing roles, with at least 3 years of experience managing teams or projects.
Advanced English proficiency, especially written.
Experience with Citrix, VMware, or similar tools.
Familiarity with software development processes and languages like JavaScript, C++, Delphi, or similar.
Knowledge of remote access technologies and desktop virtualization.
Familiarity with API documentation processes and user guides for end-users.
Proficiency in project management tools like JIRA or Asana.
Ability to prioritize tasks, make decisions, and guide teams to achieve objectives.
Experience with SaaS products or B2B technology environments is a plus!

Why Cybele?
At Cybele, our people are at the heart of everything we do. We foster a dynamic environment where autonomy, innovation, and teamwork come together. Youll be part of a team that drives technical excellence and promotes continuous growth.

We offer:
Monthly salary reviews to keep up with inflation.
Hybrid work model: 2 days remote and 3 days in the office.
Free parking for your convenience.
Comprehensive healthcare with OSDE for you and your family.
Performance-based salary adjustments to reward your growth and achievements.
A day off during your birthday month.
Club La Nación Premium membership with exclusive discounts and benefits.
Office perks: snacks and beverages always available.

Our selection process
Our hiring process is designed to be clear and focused on discovering your unique potential. It includes up to three steps:
HR Interview: An initial meeting to get to know you, share what we do, and explore your background and motivations.
Technical Interview: Meet our technical team, learn more about our daily challenges, and let us dive into your experience and expertise.
Technical Assessment: This could be a practical task or an in-depth discussion, depending on your role. It helps us understand your strengths and how you approach challenges.

You dont need to meet every single requirementwhat matters is your enthusiasm and the value you bring. Think you could be a great fit? Lets talk!
Be part of the team redefining the future of technology!

Requerimientos

• Educación mínima: Secundaria

Palabras clave: especialista

Hace 2 días (actualizada)

Acerca de Cybele Software

Cybele Software es una empresa líder en el mercado de soluciones de Virtualización y acceso remoto. Nos dedicamos 100% al desarrollo de software y estamos en un proceso de rápida expansión. 

Nuestro sitio: 
www.cybelesoft.com​​​​​​​